G2 Vendor Directory

ClientSuccess

#22 in Client Onboarding

American Fork, UT

1

Products on G2

424

Total reviews

4.4

Avg. star rating

  • ClientSuccess ranks #22 in Client Onboarding.
  • Reviews across ClientSuccess's portfolio declined 100.0% quarter-over-quarter.
  • ClientSuccess's 1 product span 4 categories on G2.
  • Mid-Market is the largest segment among reviewers, at 55.8%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across ClientSuccess's products.

Page views and citations · ClientSuccess

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Gainsight Inc.

6 switched
2

Salesforce

5 switched
3

HubSpot

4 switched
4

ChurnZero

2 switched
5

Freshworks

1 switched

Losing to

Based on reviewers of other products who said they switched from ClientSuccess.

1

Vitally

14 switched
2

Gainsight Inc.

8 switched
3

ChurnZero

7 switched
4

Totango

4 switched
5

ZapScale Inc.

4 switched

Key stats

-100.0%

#22

4

Mid-Market

2014

37

American Fork, UT

Adoption by company size

SegmentShare of reviews
Small Business42.5%
Mid-Market55.8%
Enterprise1.7%

Quarterly history

QuarterTotal reviewsAvg. rating
2025 Q145.0
2026 Q114.5
2026 Q211.0