G2 Vendor Directory

BSI Customer Suite

by BSI Software

24

Reviews

4.3

Star rating

#169

Rank in CRM

Pros and cons

Pros

  • Organization Efficiency
  • Ease of Use
  • Task Management
  • User-Friendly
  • Easy Tracking
  • Intuitive

Cons

  • Learning Curve
  • Not User-Friendly
  • Time-Consuming
  • Bugs
  • Slow Loading
  • Limited Customization

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for BSI Customer Suite.

Page views and citations · BSI Customer Suite

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from BSI Customer Suite.

Key stats

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52

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business36.4%
Mid-Market31.8%
Enterprise31.8%

Quarterly history

QuarterReviewsStar rating
2025 Q124.0
2025 Q444.3
2026 Q124.3

Satisfaction ratings

Ease of Use8.5
Ease of Setup7.9
Quality of Support8.2
Meets Requirements8.7

What reviewers say

Streamlined Workflows with BSI Software

4.5

“What I like best about BSI Software is how intuitive and reliable it feels in daily use. The interface is clean, the features are thoughtfully designed, and support is quick to respond. It genuinely helps streamline work without adding complexity. ok”

Technical Support Consultant

Clean Interface and Excellent Support Make Daily Tasks a Breeze

4.0

“BSI Software has really impressed me with its clean interface and smooth performance. It makes daily tasks easier, reduces manual work, and keeps everything well-organized. The support team is also quick and helpful, making the overall experience great.”

Dynamics 365 Developer

Secure European CRM Software with No Major Drawbacks

4.0

“BSI Software is CRM Europe made software and it's secure to ise”

Network Specialist