Assembled AI
25
Reviews
4.8
Star rating
#22
Rank in AI Customer Support Agents
Pros and cons
Pros
- Ease of Use
- Customer Satisfaction
- Customer Support
- Helpful
- Artificial Intelligence
- Efficiency
Cons
- Integration Issues
- Slow Performance
- Slow Loading
- Improvements Needed
- Learning Curve
- Poor Reporting
Traffic & LLM citations
Source: G2 review data
Key stats
-50.0%
88
Mid-Market
5
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 21.7% |
| Mid-Market | 65.2% |
| Enterprise | 13.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 6 | 4.9 |
| 2025 Q4 | 14 | 4.7 |
| 2026 Q1 | 2 | 4.5 |
| 2026 Q2 | 2 | 4.8 |
| 2026 Q3 | 1 | 5.0 |
Satisfaction ratings
Ease of Use9.1
Ease of Setup9.1
Quality of Support9.8
Meets Requirements9.3
What reviewers say
Fantastic Product and Team—Great Experience from Day One!
5.0
“Absolutely love it! Not only are they great to work with, but we also love their product as well.”
Extremely Collaborative Team and a Great Partner to Share Ideas With
5.0
“The team has been extremely collaborative, overall great to share ideas with and partner with!”
Innovative, User-Friendly, and Exceptionally Attentive Team
5.0
“They are always looking to push innovation, fine-tune and perfect existing features, and do so without haste. They excel especially in this regard by listening thoroughly to our feedback, fully understanding our needs and use cases, and allowing us and them to evolve and grow tog”