ALVAO

#31 in Incident Management

Brno, CZ

Products on G2

100

Total reviews

4.7

Avg. star rating

ALVAO Service Desk ranks #31 in Incident Management.
ALVAO's 2 products span 7 categories on G2.
Mid-Market is the largest segment among reviewers, at 65.0%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across ALVAO's products.

Page views and citations · ALVAO

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Ivanti

Salesforce

Group Office

Microsoft

Key stats

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#31

Mid-Market

1999

Brno, CZ

Adoption by company size

Segment	Share of reviews
Small Business	6.0%
Mid-Market	65.0%
Enterprise	29.0%

Quarterly history

Quarter	Total reviews	Avg. rating
2024 Q4	4	4.6
2025 Q2	20	4.7

About ALVAO

ALVAO delivers IT Service Management (ITSM) and IT Asset Management (ITAM) in one AI-powered solution that simplifies ticketing and asset tracking. Natively integrated with Microsoft 365 and Azure, ALVAO enhances workflows with automation, AI-driven incident detection, and 24/7 self-service. Certified to ISO 27001, SOC 2, PinkVERIFY (7 ITSM processes), and supporting compliance with Cyber Essentials, NIS2, and DORA, ALVAO helps organizations strengthen governance, boost IT productivity, and keep services running securely and efficiently. Trusted by enterprises and mid-market organizations worldwide. For more information visit www.alvao.com