G2 Vendor Directory

IFS assyst

by IFS

14

Reviews

3.5

Star rating

#20

Rank in Software Asset Management Tools

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for IFS assyst.

      Page views and citations · IFS assyst

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from IFS assyst.

      1

      Paycor

      1 switched
      2

      MasterControl Quality Management System

      1 switched
      3

      BMC Helix ITSM

      1 switched
      4

      Freshservice

      1 switched
      5

      Alemba Service Manager

      1 switched

      Key stats

      —

      7

      Enterprise

      6

      Adoption by company size

      SegmentShare of reviews
      Small Business0.0%
      Mid-Market23.1%
      Enterprise76.9%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use7.1
      Ease of Setup7.9
      Quality of Support7.3
      Meets Requirements7.7

      What reviewers say

      Robust and customizable software to meet your needs

      4.0

      “I like how customizable and large Assyst is. It's able to fit multiple levels of needs. You can fullfill all of your service desk needs, project management needs, knowledge base, incident management and so much more.”

      Systems & Network Specialist

      Axios Assyst - ITIL based management solution

      3.5

      “- First of all.. the support by the customer care center. Even if you work on outdated version, the CCC tries to help as best as they can. - Axios Assyst covers every aspect of ITIL and meets our guidlines of examination. - The free customizable home dasboard is perfect to get”

      Administrator

      Customers axios assyst

      4.5

      “Easy setting changes request, service catalog, custom forms request”

      Mr