G2 Vendor Directory

Zultys Integrated Contact Center

by Zultys

30

Reviews

4.0

Star rating

#75

Rank in Call Center Infrastructure (CCI)

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Zultys Integrated Contact Center.

      Page views and citations · Zultys Integrated Contact Center

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from Zultys Integrated Contact Center.

      Key stats

      —

      25

      Mid-Market

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business30.0%
      Mid-Market66.7%
      Enterprise3.3%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q114.5

      Satisfaction ratings

      Ease of Use8.8
      Ease of Setup8.7
      Quality of Support9.1
      Meets Requirements9.2

      What reviewers say

      Great System for a small business!

      4.5

      “The app for your phone was very helpful for when we all started working from home back in March. Pretty much able to use all the same features as if you were at your desk at work. Call using your cell phone, but the number that appears is actually your work number. I was able ”

      Manager of Brand Development & Merchandise

      Don't love MXIE

      0.5

      “I do like how its always good making outgoing calls to borrowers. Its something very neutral but the call quality works very well. the interface is ok. But overall it gets the job done.”

      User

      Mature, feature rich VOIP system

      5.0

      “The option to implement as appliance, VM or cloud hosted is great. You can combine these for high availability and multi locations too. The system has every feature you could imagine and has been consistently improved over the years with regular updates.”

      Partner