Zowie
Reviews
Star rating
Rank in Social Customer Service
Pros and cons
Pros
- Ease of Use
- Efficiency
- Automation
- Helpful
- Customer Support
- Messaging Automation
Cons
- Limited Features
- Missing Features
- Complexity
- Limited Customization
- Bugs
- Limitations
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 47.9% |
| Mid-Market | 39.7% |
| Enterprise | 12.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Great of getting daily tasks done. 👍
“Fully automatic FAQ system. reacts quickly to make customers happy. Excellent communication with online shopping platforms. Reduce workload of customer support by taking over repeated queries. New AI agent for customer support is absolutely very good.”
Zowie is the easiest and most adjustable chat solution I've ever seen.
“The tool is built on a SaaS model, which gives me complete control over how it functions. I can make changes and add new content immediately, without waiting for the provider to do it for me. This gives me a better ability to control costs, as I don't incur additional expenses de”
Very heplful tool to develop chatbots
“Zowie works really fast and it's technically well prepared. The software is very intuitive and easy in use. There is no problem with adding or editing information.”