Re:amaze
Reviews
Star rating
Rank in Social Customer Service
Pros and cons
Pros
- Flexibility
- Customer Support
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 80.7% |
| Mid-Market | 17.1% |
| Enterprise | 2.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2026 Q2 | 1 | 3.5 |
Satisfaction ratings
What reviewers say
Absolutely amazing tool, very intuitive and integrates well
“The variety/flexibility of options, the multi-brand approach, the great support, and it's affordable. They recently added AI features that pull information from FAQ's, those are very helpful”
The Re:amaze Team Is Top Tier
“The best part of Re:Amaze aside from the platform is the amazing customer support team - getting the assistance we need when we need it is top tier.”
An efficient all in one platform with predictable pricing
“We like that we can wrap in all of our sales channels for all of our ecommerce stores serving different markets and all of our sales channels while separating access into individual business units. Pricing is only per user which makes it easy to understand and predict our upcomin”