G2 Vendor Directory

ZoomMate

by Zoom

306

Reviews

4.6

Star rating

#8

Rank in AI Note-Taking Software

Pros and cons

Pros

  • Ease of Use
  • Features
  • Helpful
  • Useful
  • Efficiency
  • Reliability

Cons

  • Missing Features
  • Inaccuracy
  • Limited Features
  • Accuracy Issues
  • Zoom Issues
  • Expensive

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for ZoomMate.

Page views and citations · ZoomMate

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from ZoomMate.

Key stats

-100.0%

75

Small Business

6

Adoption by company size

SegmentShare of reviews
Small Business45.8%
Mid-Market37.8%
Enterprise16.4%

Quarterly history

QuarterReviewsStar rating
2024 Q434.5
2025 Q1164.7
2025 Q22—
2025 Q4764.5
2026 Q164.7
2026 Q2244.2

Satisfaction ratings

Ease of Use9.2
Ease of Setup9.2
Quality of Support8.9
Meets Requirements9.3

What reviewers say

High quality and intuitive CRM integration

4.5

“The integration across different CRMs and platforms allows me to track my work as I go. Task automation is also super helpful for taking care of static actions.”

Senior Platform Experience Associate

ZoomMate is the best Mate

5.0

“The biggest benefit for me is the convenience. ZoomMate helps capture and organize the important information discussed during meetings, which makes it much easier to go back and review what was said. It saves time and reduces the risk of missing important details or action items.”

Transition Specialist

Fast, Easy Zoom AI Notes and Clear Next-Step Reminders

5.0

“I like that this keeps notes and reminds me afterwards the next steps I or my colleagues need to take.It is easy to read the follow u0 email from Zoom AI too.”

Sr. Admissions Advisor