Zoom My Notes
Reviews
Star rating
Rank in AI Note-Taking Software
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 38.0% |
| Mid-Market | 43.7% |
| Enterprise | 18.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2026 Q1 | 93 | 4.5 |
| 2026 Q2 | 131 | 4.4 |
| 2026 Q3 | 18 | 4.4 |
Satisfaction ratings
What reviewers say
Time-Saving AI Summaries and Handy Notes for More Confident Meetings
“What I like most is that, during a meeting or conversation, I can use the built-in note features to capture key points. I also use the virtual background a lot when I’m not in a professional environment, and it helps me attend meetings with professionals more confidently. The AI ”
Reliable Meetings, but Pricing and License Flexibility Need Improvement
“Zoom Workplace is reliable and easy for everyone to join. The video/audio quality, screen sharing, recordings, transcripts, breakout rooms, chat, phone, and AI summaries make meetings and collaboration much easier”
Easy to Use Admin Controls for Managing Company-Wide Settings
“Easy to use, I admin our team's Pro account so we can set up company settings to apply to all accounts.”