Zoho Books
Reviews
Star rating
Rank in Sales Tax and VAT Compliance
Pros and cons
Pros
- Ease of Use
- Invoice Management
- Tax Management
- User Interface
- Accounting Management
- Integrations
Cons
- Missing Features
- Poor Customer Support
- Expensive
- Limited Customization
- Limited Features
- Subscription Costs
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 72.3% |
| Mid-Market | 22.7% |
| Enterprise | 5.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 4 | 3.3 |
| 2025 Q1 | 7 | 4.9 |
| 2025 Q2 | 5 | 4.7 |
| 2025 Q3 | 8 | 4.1 |
| 2025 Q4 | 10 | 4.4 |
| 2026 Q1 | 16 | 4.4 |
| 2026 Q2 | 23 | 4.4 |
| 2026 Q3 | 2 | 4.8 |
Satisfaction ratings
What reviewers say
Efficient Invoice Management, Great Support, Slow UI
“I like how Zoho Books allows me to quickly issue invoices, get paid, and receive notifications on payments, along with sending reminder emails. It's simplistic enough for managing my accounts payable and receivable, but it also offers a lot of features to grow into. The support i”
User-Friendly Accounting with Powerful Zoho Integrations and Reporting
“Zoho Books is its user-friendly interface and the way it simplifies day-to-day accounting tasks. Features like invoicing, expense tracking, bank reconciliation, GST compliance, and automated reminders help streamline financial operations. I also appreciate its integration with o”
Simple UI with Strong Invoice Tracking and Reporting
“Good accounting software with simple UI, invoice tracking, and useful reporting features. Easy for daily accounting work.”