ManageEngine Remote Access Plus
Reviews
Star rating
Rank in Remote Support
Pros and cons
Pros
- Automation
- Deployment Ease
- Easy Setup
- Ease of Use
- Easy Integrations
- Implementation Ease
Cons
- Slow Performance
- Feature Limitations
- Not User-Friendly
- Complexity
- Internet Speed
- Mobile App Issues
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 52.9% |
| Mid-Market | 38.2% |
| Enterprise | 8.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 5.0 |
| 2025 Q1 | 3 | 4.2 |
| 2026 Q1 | 2 | 3.0 |
| 2026 Q2 | 1 | 4.0 |
Satisfaction ratings
What reviewers say
Easy remote support and file transfer from one console
“We use Remote Access Plus to support forty endpoints from a console. Remote Access Plus is mainly used for troubleshooting and file transfer. I like best how easy it is to set up Remote Access Plus and to use Remote Access Plus – Remote Access Plus lets us connect to a user’s mac”
Reliable, Always-On Remote Access for Fast Troubleshooting
“I like ManageEngine Remote Access Plus very much because one of the biggest benefits of using an agent-based remote support tool is the reliable, always-available access it provides for quick troubleshooting and unattended support. It also makes remote sessions smoother and more ”
Cost-Efficient but Needs Speed Improvements
“I find ManageEngine Remote Access Plus to be cost-efficient, which is something I value. The agent installation process is also easy for us, adding to its value. Overall, it's quite easy to set up.”