MSP360 RMM
Reviews
Star rating
Rank in Remote Monitoring & Management (RMM)
Pros and cons
Pros
- Reliability
- Customer Support
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 87.5% |
| Mid-Market | 12.5% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 1 | 4.5 |
| 2026 Q2 | 5 | 4.4 |
| 2026 Q3 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Easy-to-Use Community Edition with Great Pricing as You Scale
“Starting out with only a few clients, it was really helpful to have 50 free seats with the Community Edition. The platform was easy to use, and it was great to have while I built up my client base. Now I’m past 50 devices, and I’m still pleased with the pricing.”
MSP360 Delivers Great Value with a Perfect Price Point
“The pricing was the big selling point for me. When I was looking for backup software for one of my clients, there were the big players out there like Acronis, but they were asking A LOT for their services. MSP360’s price point was a perfect fit for what I was offering my client, ”
Great value starter RMM with some remote control and patching shortcomings.
“It packs a punch for the price, offering a solid number of features that are great for new and smapper MSPs, including remote access, patching and automations. It also integrates into ConnectWise PSA and Halo, two of the more popular PSA platforms on the market, which is handy fo”