G2 Vendor Directory

Microsoft Quick Assist

by Microsoft

34

Reviews

4.4

Star rating

#4

Rank in Remote Desktop

Pros and cons

Pros

  • Easy Setup
  • Ease of Use
  • Remote Support

Cons

    Traffic & LLM citations

    Monthly G2.com page views and citations by AI answer engines for Microsoft Quick Assist.

    Page views and citations · Microsoft Quick Assist

    Source: G2 review data

    Winning from

    Based on reviewers who said they switched from another product.

    Losing to

    Based on reviewers of other products who said they switched from Microsoft Quick Assist.

    Key stats

    +100.0%

    59

    Small Business

    1

    Adoption by company size

    SegmentShare of reviews
    Small Business41.2%
    Mid-Market26.5%
    Enterprise32.4%

    Quarterly history

    QuarterReviewsStar rating
    2026 Q115.0
    2026 Q215.0
    2026 Q325.0

    Satisfaction ratings

    Ease of Use9.7
    Ease of Setup9.7
    Quality of Support9.2
    Meets Requirements9.1

    What reviewers say

    Quick, Easy Remote Support with Built-In Windows MS Quick Assist

    5.0

    “I like how quick and easy MS Quick Assist makes remote support. It’s already built into Windows, so there’s no need to install extra software, and it’s also very easy for the remote user to find.”

    IT manager

    Microsoft Quick Assist - a best remote accessing tool you can trust

    4.5

    “Microsoft quick assit is an inbuilt easy accessing tool which is really a boon as a teacher. As it helps to access others PCs or even others couls be help me remotely. It is a time saving access tool which comes as pre installed in windows 11 but you would need to download in wi”

    Teacher

    It helped me to resolve and install software's on my students laptop without having to meet them.

    4.0

    “The connectivity is fast, ease of use, easy to implement, avaible freely.”

    Design engineer