Zaapi
#14 in Conversational Commerce Platforms1
Products on G2
41
Total reviews
4.7
Avg. star rating
- Zaapi ranks #14 in Conversational Commerce Platforms.
- Reviews across Zaapi's portfolio declined 55.6% quarter-over-quarter.
- Zaapi's 1 product span 10 categories on G2.
- Small Business is the largest segment among reviewers, at 75.0%.
Traffic & LLM citations
Source: G2 review data
Key stats
-55.6%
#14
10
Small Business
2
Singapore, SG
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 75.0% |
| Mid-Market | 25.0% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Total reviews | Avg. rating |
|---|---|---|
| 2025 Q4 | 11 | 4.8 |
| 2026 Q1 | 17 | 4.5 |
| 2026 Q2 | 9 | 4.8 |
| 2026 Q3 | 4 | 4.8 |