G2 Vendor Directory

Trengo

#23 in Email Client

Utrecht, Utrecht, Netherlands

1

Products on G2

246

Total reviews

4.3

Avg. star rating

  • Trengo ranks #23 in Email Client.
  • Reviews across Trengo's portfolio declined 100.0% quarter-over-quarter.
  • Trengo's 1 product span 13 categories on G2.
  • Small Business is the largest segment among reviewers, at 72.8%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Trengo's products.

Page views and citations · Trengo

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Microsoft

4 switched
2

Freshworks

4 switched
3

Fin

2 switched
4

Zendesk

2 switched
5

Google

2 switched

Losing to

Based on reviewers of other products who said they switched from Trengo.

1

Missive

7 switched
2

Zoho

5 switched
3

Front App

3 switched
4

respond.io

2 switched
5

360Dialog

1 switched

Key stats

-100.0%

#23

13

Small Business

2017

102

Utrecht, Utrecht, Netherlands

Adoption by company size

SegmentShare of reviews
Small Business72.8%
Mid-Market25.2%
Enterprise2.0%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q414.0
2025 Q174.6
2025 Q384.3
2025 Q454.7
2026 Q114.5
2026 Q213.0