G2 Vendor Directory

Yuma AI

#38 in AI Customer Support Agents

Boston, USA

1

Products on G2

19

Total reviews

4.8

Avg. star rating

  • Yuma AI ranks #38 in AI Customer Support Agents.
  • Reviews across Yuma AI's portfolio declined 100.0% quarter-over-quarter.
  • Yuma AI's 1 product span 2 categories on G2.
  • Small Business is the largest segment among reviewers, at 55.6%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Yuma AI's products.

Page views and citations · Yuma AI

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Losing to

Based on reviewers of other products who said they switched from Yuma AI.

Key stats

-100.0%

#38

2

Small Business

2023

30

Boston, USA

Adoption by company size

SegmentShare of reviews
Small Business55.6%
Mid-Market44.4%
Enterprise0.0%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q415.0
2026 Q144.9
2026 Q235.0