G2 Vendor Directory

Voiceflow

#7 in Bot Platforms

San Francisco, CA

1

Products on G2

115

Total reviews

4.5

Avg. star rating

  • Voiceflow ranks #7 in Bot Platforms.
  • Reviews across Voiceflow's portfolio grew 500.0% quarter-over-quarter.
  • Voiceflow's 1 product span 10 categories on G2.
  • Small Business is the largest segment among reviewers, at 70.0%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Voiceflow's products.

Page views and citations · Voiceflow

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Botpress

6 switched
2

Zendesk

2 switched
3

Amazon Web Services (AWS)

2 switched
4

Google

1 switched
5

Pythia AI

1 switched

Losing to

Based on reviewers of other products who said they switched from Voiceflow.

1

Botpress

12 switched
2

Chatbot Builder AI

4 switched
3

AgentFlow AI GmbH

2 switched
4

Google

1 switched
5

Landbot.io

1 switched

Key stats

+500.0%

#7

10

Small Business

2019

92

San Francisco, CA

Adoption by company size

SegmentShare of reviews
Small Business70.0%
Mid-Market17.0%
Enterprise13.0%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q4184.8
2025 Q1174.7
2025 Q211.0
2025 Q4514.5
2026 Q215.0
2026 Q363.9