Vocalcom

#70 in Contact Center

Courbevoie, FR

Products on G2

Total reviews

4.6

Avg. star rating

Vocalcom ranks #70 in Contact Center.
Vocalcom's 1 product span 1 category on G2.
Mid-Market is the largest segment among reviewers, at 54.5%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Vocalcom's products.

Page views and citations · Vocalcom

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Avaya

1 switched

Losing to

Based on reviewers of other products who said they switched from Vocalcom.

Diabolocom

Genesys

NobelBiz

NiCE

Key stats

—

#70

Mid-Market

1995

216

Courbevoie, FR

Adoption by company size

Segment	Share of reviews
Small Business	18.2%
Mid-Market	54.5%
Enterprise	27.3%

Quarterly history

Quarter	Total reviews	Avg. rating
2025 Q1	1	4.0
2026 Q3	5	4.6

About Vocalcom

Vocalcom is a global leader in cloud-based contact center software solutions, renowned for its innovative and user-friendly products designed to enhance customer engagement and optimize operational efficiency. With its cutting-edge technology, Vocalcom aims to transform the way businesses communicate with their customers by offering solutions that support omnichannel interactions including voice, video, email, SMS, and social media. Vocalcom's offerings are tailored to meet the needs of businesses of all sizes, ensuring scalability and flexibility for growing demand. Their comprehensive suite includes features for inbound and outbound calling, customer relationship management (CRM) integration, artificial intelligence-driven interactions, and real-time analytics.

Products

Vocalcom

by Vocalcom · 11 reviews

4.6

Showing 1 of 1

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