G2 Vendor Directory

VQ Online

by VereQuest

48

Reviews

4.7

Star rating

#37

Rank in Contact Center Quality Assurance

Pros and cons

Pros

  • Intuitive
  • Ease of Use
  • Case Management
  • Efficiency
  • Coaching

Cons

  • Layout Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for VQ Online.

Page views and citations · VQ Online

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

1

Calabrio ONE

1 switched

Losing to

Based on reviewers of other products who said they switched from VQ Online.

1

AdvantageClub.ai

1 switched
2

RUN Powered by ADP

1 switched
3

Assembly by Quantum Workplace

1 switched
4

Awardco

1 switched
5

Cloudiway

1 switched

Key stats

—

85

Mid-Market

1

Adoption by company size

SegmentShare of reviews
Small Business18.8%
Mid-Market64.6%
Enterprise16.7%

Quarterly history

QuarterReviewsStar rating
2025 Q315.0

Satisfaction ratings

Ease of Use9.3
Ease of Setup9.8
Quality of Support9.7
Meets Requirements9.4

What reviewers say

Verequest review

5.0

“How it helps my friends evaluate the agents from our campagin”

User

Very user friendly and the perfect app to track performance and quality.

4.5

“We can track performance per day or monthy and add data easily for each department,”

Program Manager

VQ Forms

4.5

“in my personal opinion is better so I can evaluate my agents in a more straightforward way”

Supervisor