UserVoice

#7 in Idea Management

San Francisco, CA

Products on G2

253

Total reviews

4.5

Avg. star rating

UserVoice ranks #7 in Idea Management.
UserVoice's 2 products span 9 categories on G2.
Mid-Market is the largest segment among reviewers, at 59.7%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across UserVoice's products.

Page views and citations · UserVoice

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Zendesk

SurveyMonkey

Zoho

Salesforce

Canny

Losing to

Based on reviewers of other products who said they switched from UserVoice.

Zendesk

Freshworks

Canny

HubSpot

productboard

Key stats

—

Mid-Market

2008

San Francisco, CA

Adoption by company size

Segment	Share of reviews
Small Business	13.0%
Mid-Market	59.7%
Enterprise	27.3%

Quarterly history

Quarter	Total reviews	Avg. rating
2024 Q4	4	4.6
2025 Q1	4	4.5
2025 Q4	1	3.0

About UserVoice

UserVoice is a customer feedback and product management platform that helps businesses gather insights from users to improve their products and services. By utilizing tools for collecting, prioritizing, and analyzing feedback, UserVoice enables organizations to make data-driven decisions and enhance user experiences. With a focus on validation and user engagement, the platform empowers teams to address customer needs effectively. For more information, visit their website at https://uservoice.com/validation.