G2 Vendor Directory

FixMe.IT

by Techinline

221

Reviews

4.7

Star rating

#33

Rank in Remote Support

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for FixMe.IT.

      Page views and citations · FixMe.IT

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from FixMe.IT.

      Key stats

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      82

      Small Business

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business66.1%
      Mid-Market31.7%
      Enterprise2.3%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.7
      Ease of Setup9.6
      Quality of Support9.5
      Meets Requirements9.2

      What reviewers say

      FixMe.IT is the best for technical support internally and externally!!

      5.0

      “FixMe.IT is both cost and time efficient. It saves me time and money helping coworkers and clients no matter where I am. I no longer have to drive to various businesses to work on computer issues. I also can work on every computer in my office from my own office.”

      Administrator

      Experience with FixMe

      3.0

      “Instant solution for your IT challenges with laptop/desktop. They are very professional and can easily help you while making you understand the issue you are facing.”

      Manager - Speech Analytics

      Excellent RemoteSupport Software

      5.0

      “The price and features. Over the years my company has used all the various remote software products and from a feature/price standpoint, this is the best. It is very easy for the customer to log in with for a support session”

      Managing Partner