G2 Vendor Directory

Sybill.ai

by Sybill

150

Reviews

4.8

Star rating

#42

Rank in Conversation Intelligence

Pros and cons

Pros

  • Time-saving
  • Ease of Use
  • Accuracy
  • Easy Setup
  • Daily Use
  • Integrations

Cons

  • Recording Issues
  • Call Issues
  • Inaccuracy
  • Sharing Issues
  • Accuracy Issues
  • Limited Features

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Sybill.ai.

Page views and citations · Sybill.ai

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Sybill.ai.

Key stats

+0.0%

86

Small Business

3

Adoption by company size

SegmentShare of reviews
Small Business64.4%
Mid-Market34.2%
Enterprise1.3%

Quarterly history

QuarterReviewsStar rating
2024 Q413.5
2025 Q215.0
2025 Q315.0
2025 Q415.0
2026 Q113.5
2026 Q234.7
2026 Q334.7

Satisfaction ratings

Ease of Use9.6
Ease of Setup9.7
Quality of Support9.5
Meets Requirements9.4

What reviewers say

Sybill.ai Is a Critical Part of Our Tech Stack

5.0

“Sybill.ai has endless possibilities. The team is constantly improving the platform, and while we initially purchased it in Feb 2024 for call recording and insights, it has become a critical part of our tech stack and—other than our CRM—the hardest tool to operate without. The Ask”

District Sales Coordinator

Call Summaries and Keyword Search Make Market Research Easy

4.5

“I like the summary it provides for calls and that you can search the product for keywords and it will pull any call that contains this word. Makes it really easy for market research and learning what customers care about.”

Ecosystem Marketing Manager

One of the most useful tools in my daily routine

5.0

“It is seemless. When I am taking a call it is on the background and I feel confident paying attention without having to take notes. Then asking any questions from its AI Search capabilities if I have a doubt about what was discussed on a call with a client or a team member. Not”

CEO