G2 Vendor Directory

Stream Chat

by Stream

53

Reviews

4.5

Star rating

#19

Rank in Communication Platform as a Service (CPaaS)

Pros and cons

Pros

  • Ease of Use
  • Integrations
  • Simple
  • Features
  • Easy Integrations
  • API Integration

Cons

  • Steep Learning Curve
  • Analytics Limitations
  • Poor Analytics
  • Lack of Insights
  • Difficult Setup
  • Limitations

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Stream Chat.

Page views and citations · Stream Chat

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Stream Chat.

Key stats

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62

Small Business

4

Adoption by company size

SegmentShare of reviews
Small Business64.2%
Mid-Market22.6%
Enterprise13.2%

Quarterly history

QuarterReviewsStar rating
2025 Q215.0
2025 Q464.3

Satisfaction ratings

Ease of Use9.1
Ease of Setup8.9
Quality of Support9.2
Meets Requirements9.3

What reviewers say

Effortless Integration and Excellent Documentation for Developers

5.0

“As working as developer, building chat or activity feeds are headache, it takes lot of time in coding and setting up things, stream took of all that with simple API and good documentation, integration was easy and fast, i have integrated stream in few projects now, the SDK's are ”

Senior Software Developer

Stream Makes Real-Time Chat Integration Effortless for Developers

4.5

“I really like how Stream provides a powerful, developer-friendly API for building chat and activity feed features quickly. The documentation is clear, SDKs are well-structured, and the integration process feels smooth. It saves a huge amount of development time compared to buildi”

Customer Account Manager

Effortless Video Sharing with Stream, But Upload Speed and Search Need Improvement

4.0

“I like Stream application because it is easy to use and connects well with teams and SharePoint. It makes the video sharing and training simple for everyone. It saves meeting recordings automatically and provides captions, helping teams to stay organized.”

Project Engineer