G2 Vendor Directory

ejabberd

by ProcessOne

33

Reviews

4.3

Star rating

#52

Rank in Communication Platform as a Service (CPaaS)

Pros and cons

Pros

  • Easy Setup
  • Setup Ease
  • Fast Service
  • Easy Sharing

Cons

  • Poor Documentation
  • Group Management
  • Limited Features
  • Learning Curve
  • Missing Features

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for ejabberd.

Page views and citations · ejabberd

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

1

Sendbird

1 switched

Losing to

Based on reviewers of other products who said they switched from ejabberd.

1

Stream Chat

1 switched

Key stats

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47

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business60.6%
Mid-Market27.3%
Enterprise12.1%

Quarterly history

QuarterReviewsStar rating

Satisfaction ratings

Ease of Use8.5
Ease of Setup7.8
Quality of Support7.8
Meets Requirements8.6

What reviewers say

Best

5.0

“Features are great. I tried ejabberd for xmpp chat application.”

Product Engineer

It's very good experience with ejabberd . integration is very smooth.

5.0

“Very good performance also we can able to integrate it smoothly.”

Software Developer

ejabberd allows me to create applications in a fairly simple way

3.5

“Its main attraction turns out to be its ease of use that allows me to create applications in a fairly simple way, the fact that it has a wide variety of plugins is a very useful tool to configure and customize my developments to the maximum, the quantity and the quality of the do”

User