G2 Vendor Directory

Squid

by Squid

14

Reviews

4.8

Star rating

#38

Rank in Visitor Identification

Pros and cons

Pros

  • Customer Support
  • Insights
  • Ease of Use
  • Helpful
  • Easy Setup
  • Analytics

Cons

  • Missing Information
  • Time Delays
  • Cost Management
  • Time-Consuming
  • Poor User Experience
  • Plan Limitations

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Squid.

Page views and citations · Squid

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Squid.

Key stats

-100.0%

86

Small Business

3

Adoption by company size

SegmentShare of reviews
Small Business100.0%
Mid-Market0.0%
Enterprise0.0%

Quarterly history

QuarterReviewsStar rating
2025 Q265.0
2025 Q344.6
2025 Q434.5
2026 Q215.0

Satisfaction ratings

Ease of Use9.7
Ease of Setup9.7
Quality of Support10.0
Meets Requirements9.8

What reviewers say

Effortless User Insights, Game-Changer for Small Teams

5.0

“I love Squid because it identifies users without them having to fill out a form, which is a major friction point in marketing. This feature allows me to get valuable visibility into who the users are and what they're doing on my site and apps without asking them to give up their ”

Senior Content Marketing Manager

Outstanding Service Backed by Nonstop Innovation

5.0

“Outstanding service backed by nonstop innovation, fresh ideas, and a team that genuinely cares about helping our business grow. Squid consistently brings new ways to improve our marketing, uncover insights, and elevate how we convert traffic into real leads. Their passion for the”

President, CEO

The secret tool in my marketing arsenal

5.0

“The person-level identification is impressive. I can actually see who's visiting my site with names, companies, contact details which is supercool and I can easily connect it to Hubspot and get the leads in there without making them fill out forms. Setup took literally 2 minutes”

CEO