Amplitude Session Replay
Reviews
Star rating
Rank in Session Replay
Pros and cons
Pros
- Session Replay
- User Behavior Tracking
- Ease of Use
- Session Recordings
- Insights
- Analytics
Cons
- Replay Issues
- Filtering Issues
- Recording Issues
- Capture Issues
- Data Inaccuracy
- Slow Loading
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 52.1% |
| Mid-Market | 37.6% |
| Enterprise | 10.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 4.0 |
| 2025 Q2 | 35 | 4.3 |
| 2025 Q3 | 29 | 4.5 |
| 2025 Q4 | 47 | 4.2 |
| 2026 Q1 | 26 | 4.2 |
| 2026 Q2 | 25 | 4.2 |
| 2026 Q3 | 30 | 4.3 |
Satisfaction ratings
What reviewers say
Session Replay Identifies Friction Points and Improves Customer Experience
“Session replay is crucial in seeing where visitors to our site are dropping off or hitting friction points. Seeing this allows us to improve our product and customer experience.”
Great Click Insights, But Needs Search Terms and Better User Summaries
“It’s helpful to see where users click and the decisions they make throughout a session. Better understanding how users interact with the UI/UX of the product, and seeing how the product performs for them is helpful.”
Super Easy Setup with Powerful Insights
“I really appreciate how easy Amplitude Session Replay was to install; just one line of script and it works seamlessly. It connects to specific customers' sessions, allowing me to directly address any issues they face, which helps me show that I care and am proactive. I also like ”