Brevo
Reviews
Star rating
Rank in Email Testing
Pros and cons
Pros
- Ease of Use
- Features
- Easy Setup
- Email Marketing
- Simple
- Intuitive
Cons
- Missing Features
- Limited Features
- Limited Customization
- Learning Curve
- Expensive
- Email Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 84.0% |
| Mid-Market | 12.7% |
| Enterprise | 3.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 124 | 4.5 |
| 2025 Q1 | 149 | 4.5 |
| 2025 Q2 | 72 | 4.6 |
| 2025 Q3 | 84 | 4.6 |
| 2025 Q4 | 39 | 4.3 |
| 2026 Q1 | 80 | 4.4 |
| 2026 Q2 | 38 | 4.1 |
| 2026 Q3 | 115 | 4.5 |
Satisfaction ratings
What reviewers say
Brevo’s Volume-Based Pricing and Generous Free Plan Deliver Great Value
“Volume-Based Pricing (No "Subscriber Tax"): Unlike Mailchimp or ActiveCampaign that charge based on the size of your contact list, Brevo charges based on the number of emails you send. This makes it exceptionally cost-effective for businesses with large databases of leads but mod”
Great for Building a Travel Audience and Automating Email Journeys
“It was helpful to build my own travel audience because I encouraged them to join a email list and it also helped me automate the journey”
Real-time customer updates via SMS and high-volume sending
“I like that it gives my customers real time updates on my products and offerings. High-volume sending and SMS messaging (including bulk SMS) are important for what I use it for.”