Shopify POS
Reviews
Star rating
Rank in Retail Analytics
Pros and cons
Pros
- Ease of Use
- Inventory Management
- Integrations
- Easy Setup
- Order Management
- Setup Ease
Cons
- Expensive
- Limited Features
- Lack of Customization
- Limited Customization
- Connectivity Issues
- Difficult Customization
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 77.9% |
| Mid-Market | 16.4% |
| Enterprise | 5.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 4.0 |
| 2025 Q1 | 2 | 2.5 |
| 2025 Q2 | 1 | 5.0 |
| 2025 Q3 | 5 | 4.6 |
| 2025 Q4 | 5 | 4.5 |
| 2026 Q1 | 27 | 4.5 |
| 2026 Q2 | 8 | 3.9 |
| 2026 Q3 | 1 | 4.0 |
Satisfaction ratings
What reviewers say
Seamless Integration with Shopify Plus & Payment Gateways
“I can easily connect payment from my customers, which is integrated with my Shopify Plus store. At the same time, the inventory is real-time synced between Shopify POS and Shopify Plus. All the inventory from my warehouse is synced to my Shopify Plus store, and I manage a specifi”
Incredible Mobile POS for Trade Shows—Customizable, Tap to Pay, and Offline Ready
“I really like the ability to take in person orders from the palm of my hand via an iPad or iPhone with the Shopify POS app. If you use a newer iPhone you can even take tap to pay payments with your phone without the need for any extra hardware. I can customize the POS screen fu”
eCommerce Excellence But Fails At Brick & Motor Inventory Functions
“I enjoyed the style of Shopify POS, as it made the process feel simpler for staff and the UI was fresh and appealing, making onboarding new sales staff less daunting. I also found the integration with marketing tools quite useful. The semiautomatic marketing tools in Shopify enab”