WordPress.org
9,551
Reviews
4.4
Star rating
#6
Rank in Web Content Management
Pros and cons
Pros
- Ease of Use
- Customization
- Plugins
- Customizability
- Flexibility
- Open Source
Cons
- Plugin Issues
- Learning Curve
- Security Issues
- Inadequate Updates
- Security Vulnerabilities
- Maintenance Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-83.8%
57
Small Business
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 72.8% |
| Mid-Market | 18.6% |
| Enterprise | 8.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 34 | 4.6 |
| 2025 Q1 | 20 | 4.7 |
| 2025 Q2 | 16 | 4.6 |
| 2025 Q3 | 61 | 4.6 |
| 2025 Q4 | 53 | 4.4 |
| 2026 Q1 | 67 | 4.5 |
| 2026 Q2 | 111 | 4.5 |
| 2026 Q3 | 18 | 4.6 |
Satisfaction ratings
Ease of Use8.6
Ease of Setup8.5
Quality of Support8.1
Meets Requirements9.0
What reviewers say
Easy Website Creation with WordPress
4.0
“What I like most about WordPress is that it makes creating websites much easier, even for beginners. It offers many themes and plugins that help me customize a website without writing everything from scratch. I also like that I can use it for different types of websites, such as ”
WordPress Makes It Easy for Clients to Update Their Own Sites
5.0
“I love how easily useable Wordpress is and that clients are always happy to use it as it's great for them to be able to access the site and make changes for themselves.”
Very User-Friendly and Incredibly Useful
5.0
“It’s very user-friendly, and you don’t need much knowledge to use it.”