Square Point of Sale
1,212
Reviews
4.6
Star rating
#1
Rank in Retail Management Software
Pros and cons
Pros
- Ease of Use
- Payment Processing
- Features
- Simple
- Setup Ease
- Easy Setup
Cons
- High Fees
- Expensive
- Access Limitations
- Payment Issues
- Missing Features
- Limited Customization
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-81.3%
76
Small Business
11
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 90.8% |
| Mid-Market | 6.9% |
| Enterprise | 2.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 3 | 4.3 |
| 2025 Q1 | 16 | 4.9 |
| 2025 Q2 | 49 | 4.7 |
| 2025 Q3 | 13 | 4.4 |
| 2025 Q4 | 48 | 4.5 |
| 2026 Q1 | 34 | 4.3 |
| 2026 Q2 | 16 | 4.8 |
| 2026 Q3 | 3 | 1.8 |
Satisfaction ratings
Ease of Use9.5
Ease of Setup9.4
Quality of Support8.9
Meets Requirements9.4
What reviewers say
Efficient, Easy Setup for Product and Food Businesses
4.5
“Efficient and easy to set up and begin using as a business owner that sells products or food”
Square Deactivated My 12 Year Old Account Without Warning, Reason Or Recourse
0.0
“Nothing new to like as they have failed to fix the problem and they have failed to tell me what caused the problem, despite having 4 days notice”
Easy, Contactless Payments for Selling Items
4.5
“It is great for collecting payment when selling items. Very easy to use and offers contactless payment.”