ServiceNow Strategic Portfolio Management
Reviews
Star rating
Rank in Strategic Portfolio Management
Pros and cons
Pros
- Project Management
- Ease of Use
- Visibility
- Project Tracking
- Features
- Organization
Cons
- Learning Curve
- Learning Difficulty
- Not Intuitive
- Overwhelming
- Steep Learning Curve
- Complexity
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 14.4% |
| Mid-Market | 30.2% |
| Enterprise | 55.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q1 | 10 | 4.5 |
| 2025 Q2 | 32 | 4.1 |
| 2025 Q3 | 13 | 3.8 |
| 2025 Q4 | 9 | 4.3 |
| 2026 Q1 | 10 | 4.0 |
| 2026 Q2 | 119 | 4.0 |
| 2026 Q3 | 32 | 4.3 |
Satisfaction ratings
What reviewers say
Excellent Portfolio Management That Maximizes Returns
“Very good portfolio management Strategically handles the portfolio and gave max returns”
Strong Project Tracking, Though Initial Loading Is Slow
“I like the sprint tracking, ticket management, and project management features. I use sprint tracking for each 15-day workforce management sprint to track workforce capacity and each team member’s work updates. Team members can raise tickets when they have a work-related issue. I”
Eliminates Spreadsheet Chaos and Connects Business Goals to Execution
“I hate spreadsheets, I love that SPM allows me that SPM helps integrate em by eliminating this mess and connecting business goals to flawless execution”