G2 Vendor Directory

SAP SuccessFactors HCM

by SAP

1,659

Reviews

4.1

Star rating

#2

Rank in Talent Marketplace Platforms

Pros and cons

Pros

  • Ease of Use
  • Features
  • HR Management
  • Comprehensive Features
  • Simple
  • Helpful

Cons

  • Not User-Friendly
  • Not Intuitive
  • Limited Customization
  • Learning Curve
  • Limited Features
  • Poor Design

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for SAP SuccessFactors HCM.

Page views and citations · SAP SuccessFactors HCM

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from SAP SuccessFactors HCM.

Key stats

-97.1%

40

Enterprise

27

Adoption by company size

SegmentShare of reviews
Small Business10.6%
Mid-Market33.5%
Enterprise55.8%

Quarterly history

QuarterReviewsStar rating
2024 Q4254.5
2025 Q144.5
2025 Q234.7
2025 Q3303.8
2025 Q4274.3
2026 Q1434.3
2026 Q2354.4
2026 Q314.5

Satisfaction ratings

Ease of Use8.5
Ease of Setup8.2
Quality of Support8.3
Meets Requirements8.6

What reviewers say

Easy Job Application Tracking in One Place

4.5

“It helps to manage all job applications in one place, so you can easily see the status of each job applications. It is also easy to use and can populate based on saved information.”

Business Process Improvement Analyst

SAP SuccessFactors HCM Bridges HR Admin and Talent Development Seamlessly

4.5

“SAP Successfactors HCM suite has helped bridge the gap between administrative HR and talent development. Employee Central isn’t just an HR database; it serves as a highly sophisticated foundational layer that supports both sides effectively.”

Consultant

Powerful, Easy-to-Use HCM—Talent & Career Management Shine

4.0

“The SAP SuccessFactors is a mighty and easy to use Human Capital Management solution. Sometimes with - for the enduser - complex processes, which on the global perspective have their necessity and are very much useful. Talent and Career Management I liked the most. which helps to”

Group Head of SAP