G2 Vendor Directory

Salesforce Order Management

by Salesforce

121

Reviews

4.2

Star rating

#3

Rank in Order Management

Pros and cons

Pros

  • Order Management
  • Integrations
  • Ease of Use
  • Efficiency Improvement
  • Tracking Features
  • Comprehensive Usage

Cons

  • Complexity
  • Complex Implementation
  • Expensive
  • Learning Curve
  • Difficult Learning
  • Order Management

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Salesforce Order Management.

Page views and citations · Salesforce Order Management

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Salesforce Order Management.

Key stats

-50.0%

45

Mid-Market

1

Adoption by company size

SegmentShare of reviews
Small Business20.8%
Mid-Market45.8%
Enterprise33.3%

Quarterly history

QuarterReviewsStar rating
2024 Q4124.5
2025 Q194.3
2025 Q325.0
2025 Q4294.1
2026 Q224.5
2026 Q315.0

Satisfaction ratings

Ease of Use8.5
Ease of Setup8.1
Quality of Support9.0
Meets Requirements9.1

What reviewers say

Great for Tracking Quotes and Timelines

5.0

“It helps me to keep a track on all the quotes i prepare and also about the timeline i can track.”

SDR

Simplicity Meets Functionality in Order Management

5.0

“I like the simplicity of Salesforce Order Management. Even though I'm not a Salesforce super user, I can easily navigate through the details of orders, such as sales prices, discounts, serial keys, and documents sent during the process. Additionally, it keeps everything in the sa”

Senior Sales Engineer

Comprehensive Order Management with Seamless Integration

4.0

“I find Salesforce Order Management incredibly powerful for managing invoicing and inventory-related tasks effectively. Its ability to handle fragmented order data and provide a unified order lifecycle management stands out. I appreciate the seamless integration within the Salesfo”

Senior Analyst - Sales Support