Callbell

#52 in Live Chat

Paris, Ile-de-France

Products on G2

Total reviews

4.6

Avg. star rating

Callbell ranks #52 in Live Chat.
Callbell's 1 product span 1 category on G2.
Small Business is the largest segment among reviewers, at 79.2%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Callbell's products.

Page views and citations · Callbell

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Crisp IM SARL

1 switched

Losing to

Based on reviewers of other products who said they switched from Callbell.

respond.io

WHATO

Botmaker

Wati

Key stats

—

#52

Small Business

2018

Paris, Ile-de-France

Adoption by company size

Segment	Share of reviews
Small Business	79.2%
Mid-Market	16.7%
Enterprise	4.2%

Quarterly history

Quarter	Total reviews	Avg. rating
2025 Q4	1	3.5
2026 Q1	1	3.0
2026 Q3	5	5.0

About Callbell

Callbell is a communication platform designed to streamline customer support and engagement by integrating various messaging apps into a single interface. The platform allows businesses to connect with their customers through popular messaging services like WhatsApp, Facebook Messenger, Instagram, and Telegram. Callbell offers features such as team collaboration, message automation, and analytics, enabling businesses to efficiently manage customer interactions and improve response times. The service is particularly beneficial for teams looking to centralize their communication channels and enhance customer support capabilities.

Products

Callbell

by Callbell · 24 reviews

4.6

Showing 1 of 1

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