ManyChat
#10 in Social Commerce Platforms1
Products on G2
165
Total reviews
4.5
Avg. star rating
- Manychat ranks #10 in Social Commerce Platforms.
- Reviews across ManyChat's portfolio declined 100.0% quarter-over-quarter.
- ManyChat's 1 product span 5 categories on G2.
- Small Business is the largest segment among reviewers, at 88.8%.
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-100.0%
#10
5
Small Business
2016
570
Palo Alto, US
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 88.8% |
| Mid-Market | 9.9% |
| Enterprise | 1.2% |
Quarterly history
| Quarter | Total reviews | Avg. rating |
|---|---|---|
| 2024 Q4 | 4 | 3.8 |
| 2025 Q2 | 1 | 1.5 |
| 2025 Q3 | 4 | 4.1 |
| 2025 Q4 | 1 | 3.5 |
| 2026 Q1 | 3 | 4.8 |
| 2026 Q2 | 6 | 3.7 |