G2 Vendor Directory

Pure Chat

#129 in Live Chat

Scottsdale, AZ

1

Products on G2

207

Total reviews

4.4

Avg. star rating

  • Pure Chat ranks #129 in Live Chat.
  • Pure Chat's 1 product span 1 category on G2.
  • Small Business is the largest segment among reviewers, at 56.8%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Pure Chat's products.

Page views and citations · Pure Chat

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Haptik

2 switched
2

Fin

1 switched
3

Text

1 switched
4

tawk.to

1 switched

Losing to

Based on reviewers of other products who said they switched from Pure Chat.

1

Tidio

7 switched
2

Text

1 switched
3

NetworkSoftwareSolutions

1 switched
4

Salesmsg

1 switched
5

Lime Connect

1 switched

Key stats

—

#129

1

Small Business

2012

2

Scottsdale, AZ

Adoption by company size

SegmentShare of reviews
Small Business56.8%
Mid-Market31.6%
Enterprise11.7%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q414.0
2025 Q414.5
2026 Q115.0