Opus
43
Reviews
4.8
Star rating
#15
Rank in Mental Health
Pros and cons
Pros
- Customer Support
- Ease of Use
- Customization
- Features
- User Interface
- Communication
Cons
- Scheduling Issues
- Access Difficulty
- Technical Issues
- Time Consumption
- File Management Issues
- Limited Features
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
88
Small Business
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 53.5% |
| Mid-Market | 46.5% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 28 | 4.8 |
| 2025 Q2 | 7 | 5.0 |
| 2025 Q3 | 5 | 4.7 |
| 2025 Q4 | 3 | 5.0 |
Satisfaction ratings
Ease of Use9.5
Ease of Setup9.3
Quality of Support9.9
Meets Requirements9.5
What reviewers say
Exceptional Usability Makes This a Standout Choice
5.0
“It's user friendly. easy to implement, customer service is pleasant, accessible, lots of features.”
Outstanding Customer Service Sets the Standard
5.0
“Very responsive customer service. User-friendly. Pretty easy to pick up.”
Great customization and client friendly
4.5
“`It has been so easy for clients to complete their documents. and we have access to all the reports, as well we can track documents much easier than before.”