Tebra (previously Kareo + PatientPop)
Reviews
Star rating
Rank in Medical Coding
Pros and cons
Pros
- Ease of Use
- Features
- Customer Support
- Efficiency
- User Interface
- Setup Ease
Cons
- Limited Features
- Inefficiency
- Inadequate Reporting
- Poor Usability
- Not Intuitive
- Billing Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 86.9% |
| Mid-Market | 11.9% |
| Enterprise | 1.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 4 | 5.0 |
| 2025 Q3 | 2 | 3.3 |
| 2025 Q4 | 4 | 4.1 |
| 2026 Q1 | 7 | 4.2 |
| 2026 Q2 | 8 | 4.3 |
| 2026 Q3 | 4 | 5.0 |
Satisfaction ratings
What reviewers say
Easy Two-Way SMS Messaging with Tebra Patient Pop
“I like using Tebra Patient Pop because you can easily send a patient an SMS message and they can respond.”
Easy Setup, Robust API Support
“I really like the API support in Tebra. It's an important feature for us because we are able to automate every process using the API, although payment posting is an exception. Additionally, the initial setup of Tebra was super easy, which made the transition from Epic smooth.”
Helpful Scheduling and Easy Med Dispensing, But Slowed by Crashes and Single-User Limits
“The most helpful thing about Tebra is that I am able to check when patients have appointments and with which provider. I am also able to dispense medications very easily as needed.”