G2 Vendor Directory

Practice Mate by Office Ally

by Office Ally

15

Reviews

3.9

Star rating

#36

Rank in Medical Practice Management

Pros and cons

Pros

  • Appointment Scheduling
  • Scheduling
  • Claims Management
  • Booking Ease
  • Ease of Use
  • Customer Support

Cons

  • Data Management
  • Confusing Instructions
  • Delays
  • Limited Storage
  • Technical Issues
  • Difficult Setup

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Practice Mate by Office Ally.

Page views and citations · Practice Mate by Office Ally

Source: G2 review data

Losing to

Based on reviewers of other products who said they switched from Practice Mate by Office Ally.

Key stats

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20

Small Business

4

Adoption by company size

SegmentShare of reviews
Small Business86.7%
Mid-Market6.7%
Enterprise6.7%

Quarterly history

QuarterReviewsStar rating
2026 Q111.0

Satisfaction ratings

Ease of Use8.2
Ease of Setup8.0
Quality of Support8.2
Meets Requirements8.7

What reviewers say

Affordable clearinghouse for independent clinicians.

5.0

“Affordable and easy to use. I like it better than other clearinhouses that I am using because other insurance companies only allow some other, and I wish I could use Office Ally for all insurance submissions.”

Administrator

More services less charge

5.0

“Best thing in officeally practice mate is very easy and user friendly and important part is he charge very low if you are using EHR. Also they are updated regularly to meet provider need in RCM”

Assistant Manager

Practice Mate -Easy to use

5.0

“It is simple, easy and user friendly. PM includes all the features you would need to bill claims to any insurance in any state, paper or electronically. Posting payments are easy and can be tracked efficiently. Patient statements can be created in a PDF for submission by professi”

biller