G2 Vendor Directory

InSync by Qualifacts

by Qualifacts

20

Reviews

3.9

Star rating

#25

Rank in Mental Health

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for InSync by Qualifacts.

      Page views and citations · InSync by Qualifacts

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from InSync by Qualifacts.

      Key stats

      +0.0%

      32

      Small Business

      5

      Adoption by company size

      SegmentShare of reviews
      Small Business65.0%
      Mid-Market30.0%
      Enterprise5.0%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q215.0
      2026 Q310.0

      Satisfaction ratings

      Ease of Use8.2
      Ease of Setup7.9
      Quality of Support8.4
      Meets Requirements8.2

      What reviewers say

      Versatile software with some shortcomings

      3.0

      “I like how customizable it can be, and the amount of resources available, such as reports and assessments not found in similar platforms.”

      L

      InSync-More Than Expected

      4.5

      “Although the product is robust enough to do whatever we want it to it is simple enough to really make it easily navigable for our teams. However, this would be the best part of InSync but their training, program and support teams are amazing. So hands down the customer service ”

      Systems Administrator

      Very happy

      5.0

      “The support staff have been accessible for any and all issues that have come up.”

      Clinical Director