
Kipu
Reviews
Star rating
Rank in Mental Health
Pros and cons
Pros
- Ease of Use
- Setup Ease
- Flexibility
- Customization
- Navigation Ease
- Documentation
Cons
- Note Management
- Missing Features
- Software Bugs
- Update Issues
- File Management Issues
- Limited Templates
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 57.4% |
| Mid-Market | 40.3% |
| Enterprise | 2.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 3 | 4.7 |
| 2025 Q3 | 1 | 5.0 |
| 2026 Q2 | 5 | 4.6 |
Satisfaction ratings
What reviewers say
Kipu Keeps Clinical Documentation Organized and Consistent
“What I appreciate most about Kipu is its ability to keep clinical documentation organized, accessible, and consistent. Having member information, treatment plans, progress notes, and attendance records in one centralized system helps streamline my workflow and supports continuity”
Organized Patient Care with Helpful 24/7 Support
“I use Kipu to document patient information, medications, and intake. I like that it’s easy to work with and more organized than other programs. The assessments and medication features are important for keeping patients safe, and the medication inventory helps solve problems. When”
Easy-to-Use Platform Keeps Treatment Records Organized in One Place
“I’ve had a positive experience using Kipu in behavioral health and addiction treatment. It keeps my progress, group, and medical notes organized and confidential. I appreciate having everything in one place; it’s easy to use, simple to locate things, and much easier to use than o”