G2 Vendor Directory
15

Reviews

4.3

Star rating

—

Rank in Screen Sharing

Pros and cons

Pros

  • User-Friendly
  • Features
  • User Interface
  • Ease of Use
  • Calling Quality
  • Easy Setup

Cons

  • Expensive
  • High Cost
  • Software Bugs
  • Customer Support
  • Connection Issues
  • Time Limitations

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Univerge Blue.

Page views and citations · Univerge Blue

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Univerge Blue.

Key stats

-100.0%

50

Small Business

5

Adoption by company size

SegmentShare of reviews
Small Business60.0%
Mid-Market26.7%
Enterprise13.3%

Quarterly history

QuarterReviewsStar rating
2025 Q41—
2026 Q215.0

Satisfaction ratings

Ease of Use9.0
Ease of Setup8.6
Quality of Support8.9
Meets Requirements8.7

What reviewers say

Boosts Communication, Minor Connectivity Issues

5.0

“I like that Univerge Blue solves all of our communication needs, making it invaluable to our business success. We particularly appreciate the text messaging feature that our clients and employees can use. It's by far one of the best companies we have used, and the initial setup w”

Office Manager

Great for Meetings and Contacts, But Group Chat Limit Frustrates

3.5

“It’s really simple and very useful because of the chat and saving contacts and also for meetings”

Intake Specialist

Transferring files and collaborating with colleagues

4.0

“I love the concept of having a unified messaging platform it is so perfect. Having all in messaging, calls, VC, and file sharing assists in reducing the switching of many applications. This is particularly integrated well with our CRM package through which caller information can ”

Compensation and Benefits Manager