G2 Vendor Directory

N-able MSP Manager

by N-able

34

Reviews

3.7

Star rating

#30

Rank in Service Desk

Pros and cons

Pros

  • Easy Access
  • Setup Ease
  • Ease of Use
  • Automation
  • Navigation Ease
  • Easy Navigation

Cons

  • Limited Customization
  • Inadequate Reporting
  • Missing Features
  • Limited Functionality
  • Update Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for N-able MSP Manager.

Page views and citations · N-able MSP Manager

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from N-able MSP Manager.

Key stats

-100.0%

3

Small Business

2

Adoption by company size

SegmentShare of reviews
Small Business67.6%
Mid-Market23.5%
Enterprise8.8%

Quarterly history

QuarterReviewsStar rating
2024 Q414.0
2025 Q144.0
2026 Q11—
2026 Q215.0

Satisfaction ratings

Ease of Use8.3
Ease of Setup7.8
Quality of Support7.8
Meets Requirements7.9

What reviewers say

MSP has made my life better at the organization

5.0

“I am currently working with MSP tools and was able to determine its efficience time management wise. I was kind of concerned regarding multiple login for each tool and N able acted as a single point of login and road for its embedded tools and tools. The environment is user fr”

Information Technology Support Engineer

Very good and time efficient

5.0

“Best thing about it is that it is accessible from basically anywhere I want, personal pc, work pc, and its efficacy directly to the point when using”

Information Technology Specialist

Overall experience

4.0

“Scalability: MSPs often work with a variety of clients, each with unique needs and requirements. A good MSP Manager should be scalable, allowing MSPs to add new clients and devices without a significant increase in complexity.”

System Administrator