MiVoice 5000
Reviews
Star rating
Rank in UCaaS Platforms
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 27.7% |
| Mid-Market | 57.1% |
| Enterprise | 15.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q1 | 1 | 2.0 |
| 2025 Q4 | 1 | 5.0 |
| 2026 Q1 | 1 | 3.0 |
| 2026 Q2 | 2 | 2.5 |
Satisfaction ratings
What reviewers say
Friendly Support, but Long Wait Times and Rigid User Licensing
“To be honest the reason we left Mitel was that it sold to another vendor but even before that it was hard to get service. The service was friendly at least once you got to them.”
Great for Global Calls, But Could Be More Reliable
“I like that Mitel MiCollab connects to multiple countries, which is crucial for our international company as we sell to students across all continents. I also found the initial setup really easy.”
Well Optimized, Finely tuned & Time-saving
“The main benefit of this application is it's easy to use and has no hard way around the details and settings. This application is handy and professional to use. Minimal effort is needed for the usage. It has various features, and it has good user interface.”