AT&T Contact Center
Reviews
Star rating
Rank in Call Center Infrastructure (CCI)
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 33.3% |
| Mid-Market | 26.7% |
| Enterprise | 40.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
What reviewers say
At&t's contact center has always been extremely helpful for all my business needs.
“They are always available to help with my questions and are quick to respond with the best answers. AT&T's contact center has always been extremely helpful for all my door to door sales needs. They have gone above and beyond to help answer all our questions and we never had any i”
AT&T Difficult for small departments in large company
“- Cell coverage in the domestic united states - Good internet access with data hubs”
Easability of Use a Great Selling Point
“High quality calls - crystal clear voice. There are also many different options available for meetings that can fit any need. Support is great.”