Mattermost
Reviews
Star rating
Rank in Employee Intranet
Pros and cons
Pros
- Ease of Use
- Features
- Integrations
- Team Collaboration
- Security
- User Interface
Cons
- Not Intuitive
- Performance Issues
- Integration Issues
- Update Issues
- Learning Curve
- Missing Features
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 30.5% |
| Mid-Market | 36.5% |
| Enterprise | 33.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 6 | 4.3 |
| 2025 Q2 | 2 | 3.5 |
| 2025 Q3 | 7 | 4.3 |
| 2025 Q4 | 9 | 4.0 |
| 2026 Q1 | 7 | 4.3 |
| 2026 Q2 | 6 | 3.7 |
| 2026 Q3 | 1 | 4.0 |
Satisfaction ratings
What reviewers say
Secure and Flexible Team Collaboration
“What I like best about Mattermost is its balance between security, flexibility, and usability. The platform provides a familiar team messaging experience while giving organizations full control over their data through self-hosting. It integrates well with development and DevOps w”
Perfetto per la Collaborazione e la Self-Hosting
“Mi piace la possibilità di eseguirlo in modalità self-hosted, che ci permette di abbattere i costi e al tempo stesso di avere la completa gestione dei nostri dati. Inoltre, l'app mobile è molto intuitiva, esteticamente gradevole ed estremamente funzionale.”
Reliable for Communication, Needs UI Update
“I've been using Mattermost for a while now, and it's been reliable for team communication, especially with external partners. It works well for DevOps workflows. I also appreciate the cost savings at scale since there are no costs per usage, which means no SaaS headaches.”