Zulip
Reviews
Star rating
Rank in Business Instant Messaging
Pros and cons
Pros
- Ease of Use
- Organization
- Features
- Communication
- Intuitive
- Team Collaboration
Cons
- Learning Curve
- Integration Issues
- Not Intuitive
- Missing Features
- Software Glitches
- Lack of Clarity
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 70.8% |
| Mid-Market | 22.1% |
| Enterprise | 7.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 57 | 4.8 |
| 2025 Q1 | 4 | 4.0 |
| 2025 Q2 | 1 | 5.0 |
| 2025 Q3 | 1 | 5.0 |
| 2025 Q4 | 16 | 4.7 |
| 2026 Q1 | 2 | 3.3 |
| 2026 Q2 | 4 | 4.6 |
Satisfaction ratings
What reviewers say
Organized Team Chats with Topics, Custom Notifications, and Smooth Scaling
“What I like best about Zulip is how it keeps conversations organized using topics inside channels. Unlike regular chat apps where messages get lost quickly, Zulip makes it easy to follow discussions without confusion. The interface is simple, notifications are customizable, and i”
Efficient Team Communication with a Learning Curve
“I find Zulip to be an excellent communication platform for teams, as it allows organizing searchable discussions instead of fast-moving chat. Its topic-based structure and open-source flexibility make Zulip stand out compared to other messaging apps. I also appreciate its powerfu”
Intuitivo e Adatto agli Sviluppatori, ma da Migliorare Graficamente
“Mi piace che Zulip sia intuitivo e versatile. Utilizzo molto il concetto di canale per ogni gruppo di lavoro che seguo, e trovo molto interessante la funzione di notifiche, che uso per essere avvertito di eventuali MR da revisionare. Inoltre, l'installazione iniziale su k8s è sta”