G2 Vendor Directory

Zenzap

by Zenzap

91

Reviews

4.5

Star rating

#1

Rank in Other Collaboration

Pros and cons

Pros

  • Ease of Use
  • Features
  • Communication
  • Simple
  • Organization
  • Team Collaboration

Cons

  • Missing Features
  • Organizational Issues
  • Limitations
  • Connectivity Issues
  • Not Intuitive
  • Software Glitches

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Zenzap.

Page views and citations · Zenzap

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Key stats

+0.0%

69

Small Business

10

Adoption by company size

SegmentShare of reviews
Small Business90.1%
Mid-Market9.9%
Enterprise0.0%

Quarterly history

QuarterReviewsStar rating
2024 Q444.5
2025 Q1124.8
2025 Q3164.6
2025 Q4264.3
2026 Q144.6
2026 Q234.8
2026 Q334.2

Satisfaction ratings

Ease of Use9.0
Ease of Setup9.0
Quality of Support9.4
Meets Requirements8.8

What reviewers say

Truly has increased our professionalism & communication!

4.0

“Zenzap has been very helpful for us as an organization to have good work life balance because of the “working hours” feature. It also offers lots of features such as poles, group text, to do list and the ability to download documents or links for those in the group to see. It’s r”

Missionary- Campus Leader

Centralised Communication, Needs Minor Refinements

4.5

“I think Zenzap's functionality is very good, with everything in one platform. I like that multiple groups can be created for different topics of conversation. You can add to-do lists, attachments, and the relevant people involved, which is really handy. The setup was good and qui”

Verified reviewer

Seamless Team Communication with Clear To‑Do Lists That Boost Productivity

5.0

“It connects staff seamlessly, supports text, images, videos, links and files, strengthens communication, and offers clear to‑do lists that boost productivity.”

Curriculum Director