GoldMine
197
Reviews
3.7
Star rating
#247
Rank in CRM
Pros and cons
Pros
- Feature Richness
- Easy Customization
- Organization Efficiency
- Automation Focus
- Easy Setup
Cons
- Not User-Friendly
- Learning Curve
- Email Issues
- Time-Consuming
- Not Intuitive
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-100.0%
9
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 71.1% |
| Mid-Market | 25.1% |
| Enterprise | 3.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 1 | 3.0 |
| 2025 Q4 | 3 | 4.3 |
| 2026 Q1 | 1 | 3.5 |
| 2026 Q2 | 1 | 4.0 |
Satisfaction ratings
Ease of Use7.8
Ease of Setup7.1
Quality of Support7.7
Meets Requirements8.0
What reviewers say
Tailored for B2B, Despite Navigation Hurdles
3.5
“I like that GoldMine is a B2B sales-first CRM that doesn't force us to adapt our complex enterprise sales workflows to a generic tool. It's built exclusively for B2B sales and account management with deep customization, a pipeline-centric design, and automation that eliminates ad”
GoldMine Review
4.0
“GoldMine Premium is an on-premise solution allowing for more administrative control.”
We used Goldmine as a CRM before switching to ACT!
4.0
“I liked that it kept all of our contacts in one place, and had stellar reporting.”